Support that’s actually helpful
Questions about starting instructions, group size, accessibility, or timing? Browse the guidance below or send a message and we’ll get back to you.
FAQs
Yes—self-guided formats are built to be flexible. Your group can sync where it works best, then meet back up around key stops.
We encourage a quick weather check and suggest dressing for the conditions. If you need to discuss timing adjustments, message us and we’ll advise.
We do our best to share practical accessibility information and support questions in advance. Add your notes in your message and we’ll respond with guidance.
Contact & help
Tell us what you need and we’ll respond with clear next steps. If you’re requesting a specific experience, include your group size and preferred date.