Privacy notice
We respect your privacy. This page explains how we handle the details you provide when submitting an inquiry or contacting support.
What information we collect
When you submit a request or send a message, we may collect:
- Contact details (name, email, and phone if provided)
- Request details (preferred date, group size, and experience-related notes)
- Optional accessibility and lodging questions you choose to share
How we use it
We use your information to:
- Confirm availability and send booking instructions
- Answer your questions and coordinate support needs
- Improve clarity for future requests (only when you provide it and as appropriate)
Your choices
You can request updates about your inquiry and ask for corrections when needed. If you no longer want email updates related to your request, reach out to support and we’ll help adjust communication where possible.
Email updates
Opt-in for replies & instructions
Corrections
Request changes anytime
Security
Handled with care
Retention
Kept only as needed
Questions about privacy?
Send a message through our support page and include “Privacy” in your topic so we route it correctly.